Health care is one of a few services that need individuals to have one-on-one or face-to-face interaction to acquire clear and easy access. Lately, more and more consumers have come forward, questioning this reality.
It is worth mentioning that the whole COVID-19 pandemic has made one thing clear, that telemedicine is a public health necessity. Why? With a number of annual checkups as well as elective events postponed, more patients are acquiring medical support and care virtually often via video calls or phone calls.
The main reason why people are interacting virtually is that it not only prevents the spread of coronavirus but also keeps patients safe at home and away from hospitals where there is a high risk of infections. Both consumers and hospital staff are considering the telehealth model.
Let’s dig deeper to know why people are embracing this whole new model of care.
Patients have been reporting high satisfaction with telehealth. According to a recent study, 97 percent of patients reported satisfaction after taking an online telehealth encounter. According to them, it provided them with convenient after-hours care options as well as reduced wait times and commuting time. Plus, telehealth also saves a large chunk of money as there are no traditional care settings.
This high satisfaction not only improves overall experience but also provides a great affinity to the health system.
Telehealth can benefit an existing patient more as he or she can reach out to his or her doctor in just a few clicks.
Cut Down Hospital Admission Rates
We all know the high rate of hospital readmission. For many people the huge hospital cost is nothing less than a nightmare. In this case, telehealth is a great way to cut down admission rates as it allows doctors, pharmacists, and even care managers to connect to patients through a screen.
In addition to this, follow-up care as well as care management for habitually ill/post-surgical patients can be carried out more efficiently.
Help Medical Providers & Specialists
In the present time, most of the health systems have numerous campuses as well as hospitals. As a result, specialists and health providers are distributed throughout various locations and regions.
Telehealth allows these hospitals to distribute their staff and offer access to more specialists. This helps patients to reach out to a doctor they want to consult. The best part of this is of course no appointment scheduling, no waiting as well as longer-term coordination.
Plus, telehealth offers smooth provider-to-provider communication. This way doctors can easily share information, resulting in care that is more coordinated and cost-effective. Finally, with telehealth, multi-disciplinary teams can more easily be assembled to care for a single patient as well as a panel of patients.
More Preventative Outreach
Due to more patients covered under alternative or value-based reimbursement measures, most hospitals are required to choose methods to engage as well as handle chronically ill patients.
When preventable admissions are reduced, it automatically helps hospitals to save a lot of money. According to a study, between 2005 to 2010 there was a decent decrease in the number of preventable hospital admissions. This indeed saved the hospital expenses of more than $1 billion.
Talking about telehealth, it facilitates reliable, smooth constant monitoring for people who are at-risk for hospitalization, making sure that every patient is as healthy as possible.
Enhance Clinical Outcomes
A patient who participates in his or her care has significantly acquired better outcomes. In that case, telehealth is surely an efficient tool to help patients comply with medication.
Patients not only take post-discharge instructions more seriously but telehealth also allows people to effortlessly connect with their physicians as well as caregivers.
So, we have come to the end of this blog. The current crisis situation is certainly opening new doors and ways, helping people to adapt to new changes more easily. Out of all, one takeaway has also been the importance of telehealth, for sure. But in order to make it sustainable, every individual requires a combination of synchronous & asynchronous monitoring tools to help patients to target communication.
Let’s hope more health care providers integrate this kind of model that will provide access at scale, thus saving lives.